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By Opting For VoIP Providers Chicago Businesses Can Gain An Edge

By Rebecca Perry


Some of the main characteristics of the modern business environment are cut throat competition, unstable markets, increasingly sophisticated and demanding consumers and the need for remaining on the cutting edge of technology. Above all, businesses need to be able to communicate quickly and efficiently in order to survive. By making use of VoIP providers Chicago businesses can indeed remain on the cutting edge of communications technology.

Ever since it first became available internet systems have become extremely popular and the number of clients that move to these systems grow all the time. They simply outshine traditional systems when it comes to efficiency. Not only are these systems very affordable, but they also offer very useful management tools that can help users to increase their productivity and to enhance their service levels. Businesses of any size can benefit from moving to this technology.

Companies normally move to internet based systems because they want to save on their communication bills. Indeed, some companies have even reported savings as high as fifty per cent of their previous bills but this is just the tip of the savings iceberg. Savings are also achieved through increased productivity, which leads to better profit margins and higher levels of client satisfaction.

One of the main reasons why internet communication increase efficiency and productivity is that they do not chain users to their desks. Users can make calls wherever they are. This means that employees will never miss important calls and they they never have to postpone important business away from their desk simply because they need to take or make vital calls. This can only result in increased client satisfaction.

Users of internet communication also love the fact that the can use almost any modern device such as laptops, tablets and their phones to use the system. Sophisticated management software sees to it that their communication records remains up to date on all their devices at all times. In this way users can communicate with any device that is available at the time they wish to use the system.

Internet systems provide all the features that traditional PABX users got accustomed to, but offer many other, more advanced features. Apart from the usual call forwarding and voice mail facilities, users also have access to fax to email, voice to email and conferencing facilities. It is even possible to transfer calls to a user at a site geographically far removed from the locality where the call is first answered.

There are even more benefits to be enjoyed and more savings to achieve. Traditional systems required a separate installation at every location and an operator had to be hired for each of those installations. Voice over internet protocol requires just one installation, cutting the cost of additional employees and the cost of system maintenance. The service provider hosts the software used for managing the system.

The future has already arrived, at least when it comes to communications systems. There will no doubt be even more exciting technology becoming available in the years to come. No doubt, however that internet communication is more efficient and much cheaper than older systems.




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