Astonishing advances in technology has seen to it that every business, regardless of how small or large, can compete in the global market place. Nevertheless, new and exciting opportunities also bring new challenges. Competition is fierce and consumers are presented with more choices than ever before. Vancouver BC entrepreneurs have quickly learned that they need sophisticated business telephone systems if they want to remain on the cutting edge.
A very large number of enterprises still rely on traditional PABX installations. It is true that these installations have evolved and that they offer many useful features. Users can conduct conversations with more than one caller, callers can leave messages and conference calls are now commonplace. Most modern installations can even present callers with a menu of options, helping them to get hold of the most appropriate person or department within the organisation.
PABX installations were revolutionary in their day but for many companies they simply do not offer a communications edge any longer. Its singe biggest drawback is the fact that users must be available at an extension in order to communicate. This means that users away from their desks are also out of touch. Callers are forced to leave messages and, of course, messages are not always correctly delayed.
It is also true that PABX installations are very expensive, especially for large organizations that need separate installations at every branch and site. Maintenance is also costly and time consuming. Downtime occurs when installations break down or when routine maintenance is conducted. This can disrupt the business and result in unhappy customers. Costs are further raised because so many calls have to be made to react to messages that were left because the employee was not at his desk at the time of the call.
VoIP service providers say that their solutions overcome all the drawbacks of PABX and that they offer features previously undreamed of. VoIP uses the internet as a communications platform and can therefore be used anywhere as long as there is access to the internet. The platform is hosted by the service provider, which means that the client always has access to the latest upgrades and features. Only one installation is required, regardless of how many remote sites the client have.
VoIP also offer significant savings. Many users have reported that they have saved up to fifty per cent of their previous communication bills. The cost of maintenance is also drastically reduced and even more money is saved by the fact that there is no need for an operator at every site or branch. Users are delighted by the fact that they can use a wide variety of devices to access the communication network.
VoIP also offer many features unmatched by traditional installations. Users can transfer calls from one site to another, even if the other site is geographically far away. This means that employees are able to move away from their desks without ever being out of touch. This leads to higher productivity and higher levels of customer satisfaction.
The ability to communicate reliably and from anywhere is an important advantage. VoIP offers this possibility. In addition, it allows users to be flexible regarding the devices they employ and it frees them to work from just about any location.
A very large number of enterprises still rely on traditional PABX installations. It is true that these installations have evolved and that they offer many useful features. Users can conduct conversations with more than one caller, callers can leave messages and conference calls are now commonplace. Most modern installations can even present callers with a menu of options, helping them to get hold of the most appropriate person or department within the organisation.
PABX installations were revolutionary in their day but for many companies they simply do not offer a communications edge any longer. Its singe biggest drawback is the fact that users must be available at an extension in order to communicate. This means that users away from their desks are also out of touch. Callers are forced to leave messages and, of course, messages are not always correctly delayed.
It is also true that PABX installations are very expensive, especially for large organizations that need separate installations at every branch and site. Maintenance is also costly and time consuming. Downtime occurs when installations break down or when routine maintenance is conducted. This can disrupt the business and result in unhappy customers. Costs are further raised because so many calls have to be made to react to messages that were left because the employee was not at his desk at the time of the call.
VoIP service providers say that their solutions overcome all the drawbacks of PABX and that they offer features previously undreamed of. VoIP uses the internet as a communications platform and can therefore be used anywhere as long as there is access to the internet. The platform is hosted by the service provider, which means that the client always has access to the latest upgrades and features. Only one installation is required, regardless of how many remote sites the client have.
VoIP also offer significant savings. Many users have reported that they have saved up to fifty per cent of their previous communication bills. The cost of maintenance is also drastically reduced and even more money is saved by the fact that there is no need for an operator at every site or branch. Users are delighted by the fact that they can use a wide variety of devices to access the communication network.
VoIP also offer many features unmatched by traditional installations. Users can transfer calls from one site to another, even if the other site is geographically far away. This means that employees are able to move away from their desks without ever being out of touch. This leads to higher productivity and higher levels of customer satisfaction.
The ability to communicate reliably and from anywhere is an important advantage. VoIP offers this possibility. In addition, it allows users to be flexible regarding the devices they employ and it frees them to work from just about any location.
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